Thank you for shopping with Cannavibe Tribe! We aim to ensure a satisfying experience with every purchase. If you are not completely satisfied with your item, please review our return policy below to understand your options.

1. Eligibility for Returns

We accept returns for most products within 30 days of delivery, provided the item meets the following conditions:

• The product must be unused, in its original packaging, and in the same condition as when received.
• Proof of purchase (such as an order confirmation or receipt) must accompany the return.

Please Note: Certain items, including sale items, gift cards, and select health and personal care products, are final sale and are not eligible for return.

2. Return Process

To initiate a return, please follow these steps:

• Contact our customer support at [Your Contact Email] with your order number and reason for the return.
• Our team will review your request and provide a return authorization if eligible.
• Package the item securely and send it to the return address provided by our support team.

Shipping Costs: Return shipping costs are the responsibility of the customer, except in cases of defective or incorrect items.

3. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund:

• Approved Refunds: Refunds will be processed to your original payment method within [5-10 business days], depending on your bank or payment provider.
• Partial Refunds: In some cases, partial refunds may be granted for items not in their original condition, damaged, or missing parts not due to our error.

4. Exchanges

If you received a defective or incorrect item, we offer exchanges. Contact our support team at [Your Contact Email] with your order details, and we will arrange for an exchange at no additional cost to you.

5. Non-Returnable Items

The following items are not eligible for return:

• Perishable goods (e.g., food, plants)
• Personal care items and hygiene products
• Gift cards
• Items marked as final sale

6. Late or Missing Refunds

If you have not received your refund within the expected time frame, please:

• Check with your bank or credit card company, as processing times may vary.
• Contact our customer support at [Your Contact Email] for assistance.

7. Contact Us

For any questions or assistance with your return, please reach out to us at:

Email: sales@cannavibetribe.com